Refund policy

Due to the nature of our products, we cannot accept returns on opened coffee or consumable items. If your order arrives damaged, faulty, or incorrect, please contact us within 48 hours of delivery with your order number and a photo, and we will arrange a replacement or refund.
Unopened non-consumable items may be returned within 14 days of delivery, provided they are in their original condition. Return shipping costs are the responsibility of the customer unless the item is faulty.
For any return queries, please contact us and we will be happy to help.